A new American Customer Satisfaction Index (ACSI) report shows that the favorite smartphone of 23,000 American consumers is the Samsung Galaxy S20 Ultra. Last year, Samsung was also selected for this report, with the Galaxy Note 10 Plus, Galaxy S10 Plus, and Galaxy S20 Plus tied for first place.
As you can see from the ACSI report below, the Galaxy S20 Ultra received an 86-point satisfaction rating; the LG Aristo 3 came in second, and the iPhone 11 Pro Max, Galaxy S20, and Galaxy S10 came in third. However, Samsung's overall satisfaction score dropped from 81 to 80 this year, tied with Apple, followed by Google, Motorola, and LG.
In addition, there are some surprising points in the list. American users like some mobile phones that are very small in the Chinese market, such as the discontinued LG and HTC U12+. The Samsung Galaxy S20 Ultra uses a 6.9-inch Dynamic AMOLED Infinity-O screen with Quad HD+ resolution and 511 ppi, and supports 120Hz refresh rate and HDR10+.
The Galaxy S20 Ultra has a body size of 166.9×76.0×8.8mm, weighs 220 grams, has a built-in 5000mAh battery, and is equipped with 12GB/16GB RAM LPDDR5 memory and 256GB/512GB body storage.
In terms of cameras, the Galaxy S20 Ultra has a front 40-megapixel camera, a rear 108MP main camera + 48MP telephoto + 12MP ultra-wide-angle + TOF four-camera combination, and the Samsung Galaxy S20 Ultra is equipped with a periscope lens and 10X periscope hybrid optical zoom And 100X super visual space zoom.
In terms of processor, the Samsung Galaxy S20 series national version is equipped with Qualcomm Snapdragon 865 processor.
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