On December 28, 2021, Xiaomi launched MIUI 13, which introduced new features such as widgets, Xiaomi Mixiang Center, MiSans fonts, and face verification protection. On January 14, 2022, Xiaomi pushed MIUI 13 to the first batch of development version public beta models.
According to a report, Redmi India recently pushed MIUI 13 for the Redmi Note 10 Pro / Pro Max models, but some users reported that after updating MIUI 13, the camera app of the phone crashed and could not be used. Other users reported that the phone camera would crash even in third-party apps like Instagram. Considering that the camera is an application that many users use more frequently on their mobile phones, this problem is not trivial.
Our service teams will provide comprehensive technical support and repairs at no additional cost.
— Redmi India Support (@RedmiSupportIN) September 12, 2022
We regret any inconvenience caused to our users. We are committed to delivering a user-centric experience that exceed our user's expectations. (2/2)
In this regard, Redmi India officially stated that Redmi has discovered the problem and will provide free technical support and repair services for Redmi Note 10 Pro / Pro Max users who have problems.
On March 4, 2021, Redmi launched three models of Redmi Note 10, Redmi Note 10 Pro, and Redmi Note 10 Pro Max in India, starting at 11,999 Indian rupees (about 1,051.11 yuan). Among them, both Redmi Note 10 Pro / Pro Max models are equipped with 6.67-inch FHD+ AMOLED screens and are equipped with Qualcomm Snapdragon 732G processors.
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