Accessory maker Hyper is recalling its 65W and 100W HyperJuice stackable gallium nitride chargers and 130W power banks because of product design issues that could cause them to overheat while charging. Hyper said this could lead to a "potential fire hazard".
Affected stackable products include 65W and 100W GaN chargers initially launched in 2021. Each has a pass-through AC outlet rated up to 1500W for stacking multiple units together. Each 100W charging unit has three USB-C ports and an 18W USB-A port, while each 65W charging unit includes two USB-C ports and one USB-A port.
The USB-C 130W power bank was released in 2019, offering a battery capacity of 27000mAh. It includes two USB-C ports and one USB-A port.
If a user owns a HyperJuice stackable GaN charger or 130W power bank, Hyper will provide a one-time store credit for the full purchase price. There is no cash refund option for those who are no longer interested in owning a Hyper product.
Turns out I apparently wasn’t the only one having to get multiple replacement units for this charger. They all smelled like burnt out electronics and stopped working after a few months.
— Holger Eilhard (@holgr) September 29, 2022
"Voluntary Recall of HYPER HyperJuice GaN Charger 65W (HJ414) and 100W (HJ417)”: pic.twitter.com/2r0qGvCcGY
According to the recall website, Hyper sold about 18,200 stackable chargers and 13,700 power banks. Two power banks overheated, causing smoke, melting, and property damage, and there were seven reports of stackable chargers. There have been no reports of casualties.
Due to the risk of fire, consumers should immediately stop using all recalled products. This applies to related devices purchased from October 2020 to August 2022.
"The 65W charger has the model number HJ414 and the 100W charger has the model number HJ417," the announcement continued. "These model numbers are printed on a sticker located on the bottom of the charger."
Hyper is providing customers with shipping prepaid return labels to return affected devices. Store credits are issued when a product is returned, and proof of purchase if the product is no longer available.
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