Fitbit experienced a synchronization failure today, resulting in the loss of statistics and the inability to log in to the account. When the user opens the mobile app, the error message Fitbit.com cannot be accessed, please try again later will appear. Pixel Watch users also can't sync their sleep and resting heart rates by logging into Fitbit.
Statistics: The data is grayed out after opening the mobile application, including steps, distance, activity time, heart rate, calories, etc. During this downtime, as long as you don't reset the Fitbit device, these health and fitness data should not be lost, and you can wait for the system to recover and re-sync again.
The DownDetector website shows that the Fitbit website started at 12:30pm PT, and the problem persisted at 3:30pm PT.
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